To create an option for employees to only view details in the Chat, the following settings need to be enabled:
- Go to the Chat.
- Select or Create the group where members can only view chats sent by Admin but cannot reply to it.
- Click on the name of the group at the top and go into the settings of the group.
- Select the option "Read Only for Members". No members in the group other than Admin will be able to reply / send message in the group.